Middle managers are essential to coordinate “across the white space” of an organization. Superior quality data results when organizations focus on the “points of data creation” so they can eliminate root causes of error. And these points of creation are either “inside,” as part of the organization’s business processes, or “outside,” in its supplier base. This observation alone motivates the need for and importance of process owners and supplier managers, respectively. The primary focus of this white paper is the roles and responsibilities of these middle managers.